Support
Write to us. Tell us your device and system version, for example “iPhone, iOS 27”, and what happened. We usually reply within two working days.
Common questions
How do I save something?
In the app, tap +. From other apps, open the share sheet and choose Postpone It. On Mac, right-click a link or selected text in Safari, use the Services menu, or click the clock icon in the menu bar.
How do I turn on the Safari extension on Mac?
Open Safari, choose Settings, then Extensions, and turn on Postpone It.
Why didn't a notification appear?
On iPhone or iPad, open Settings → Notifications → Postpone It and allow notifications. On Mac, use System Settings → Notifications. A Focus can also hold notifications back.
How does sync work?
Sync is part of Pro and runs through your own iCloud. Sign in with the same Apple Account on each device, then turn on Settings → Sync in Postpone It. One purchase covers your iPhone, iPad and Mac.
Sync isn't working.
Check that every device is signed in to iCloud with the same Apple Account, that your iCloud storage isn't full, and that the device is online. Postpone It shows a message under Settings → Sync when iCloud is full or you're signed out.
I have a new device. How do I get Pro back?
Sign in with the same Apple Account, open Settings → Sync in Postpone It and tap Restore Pro.
How do I cancel my subscription?
In Postpone It, open Settings → Sync → Manage subscription. You can also cancel on iPhone or iPad in Settings → your name → Subscriptions, or on Mac in the App Store under your account's subscriptions. Your items stay on your devices; when Pro ends, sync pauses.
How do I get a refund?
Apple handles refunds. Request one at reportaproblem.apple.com.
How do I export or delete my data?
Settings → Export my data saves a file with all your items. Settings → Delete all local items removes them from that device. The Privacy Policy explains how to remove the iCloud copy.